Rakuten Insight in June 2021 in India, a majority of respondents preferred a mix of online and offline retail shopping before the COVID-19 pandemic. During the survey, only about a quarter of respondents reported that they preferred to shop in physical stores only.
According to a survey on retail shopping conducted by Preferred retail channels before the COVID-19 pandemic for non-grocery shopping in India as of June 2021
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Rakuten Insight. (October 11, 2021). Preferred retail channels before the COVID-19 pandemic for non-grocery shopping in India as of June 2021 [Graph]. In Statista. Retrieved March 29, 2024, from https://www.statista.com/statistics/1271165/india-pre-covid-preferred-retail-channel/
Rakuten Insight. "Preferred retail channels before the COVID-19 pandemic for non-grocery shopping in India as of June 2021." Chart. October 11, 2021. Statista. Accessed March 29, 2024. https://www.statista.com/statistics/1271165/india-pre-covid-preferred-retail-channel/
Rakuten Insight. (2021). Preferred retail channels before the COVID-19 pandemic for non-grocery shopping in India as of June 2021. Statista. Statista Inc.. Accessed: March 29, 2024. https://www.statista.com/statistics/1271165/india-pre-covid-preferred-retail-channel/
Rakuten Insight. "Preferred Retail Channels before The Covid-19 Pandemic for Non-grocery Shopping in India as of June 2021." Statista, Statista Inc., 11 Oct 2021, https://www.statista.com/statistics/1271165/india-pre-covid-preferred-retail-channel/
Rakuten Insight, Preferred retail channels before the COVID-19 pandemic for non-grocery shopping in India as of June 2021 Statista, https://www.statista.com/statistics/1271165/india-pre-covid-preferred-retail-channel/ (last visited March 29, 2024)
Preferred retail channels before the COVID-19 pandemic for non-grocery shopping in India as of June 2021 [Graph], Rakuten Insight, October 11, 2021. [Online]. Available: https://www.statista.com/statistics/1271165/india-pre-covid-preferred-retail-channel/