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Global conversational commerce spending 2021-2025

Published by Daniela Coppola, Feb 15, 2023
Estimates indicate that global spending on conversational commerce channels will total about 41 U.S. billion dollars in 2021. That figure was forecast to grow almost sevenfold by 2025, amounting to some 290 billion U.S. dollars.

Total spending over conversational commerce channels worldwide from 2021 to 2025 (in billion U.S. dollars)

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Sources

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In cooperation with
Juniper Research
Release date

April 2021

Region

Worldwide

Survey time period

April 2021

Special properties

forecasts

Supplementary notes

For the Statista estimate an exponential development of the values between 2021 and 2025 was assumed to estimate the annual values. The values for 2021 and 2025 were provided by the source.

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Statistics on " E-commerce worldwide "

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Statistics on E-commerce worldwide

Overview

7

Leading players

6

Sales

5

Shopping traffic & conversion

8

Shopping behavior

7

Digital payment

6

Further related statistics

21

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