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Leading aspects global shoppers would change about online shopping 2021

Leading aspects that shoppers worldwide would change about their online shopping experience as of April 2021

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Sources

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Release date

July 2021

Region

Worldwide

Survey time period

March 26 to April 14, 2021

Number of respondents

28,426 respondents

Age group

16 years and older

Special properties

consumers who shop online at least once a month

Method of interview

Online interview

Supplementary notes

To the question: "What would global shoppers change about the online shopping experience?"

The study was conducted in the following 17 countries:
- Europe: United Kingdom, Spain, France, Netherlands, Germany.
- APAC: China, Japan, Thailand, Indonesia, Australia, India, Australia, India.
- LATAM: Brazil, Argentina, Mexico, Colombia, Mexico, Colombia.
- USA.
- UAE.

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