South Korea: reasons to discontinue using food delivery apps by age 2021

According to a 2021 survey conducted by Rakuten Insight in South Korea, around 58 percent of respondents aged between 16 to 24 years old stated that they would not continue to use food delivery apps after coronavirus (COVID-19)-related lockdown restrictions eased as they wanted to reduce their expenses. This was the most commonly given reason across all age groups, followed by missing the experience of dining out and preferring takeout.

Reasons to discontinue ordering delivery food via apps after the easing of COVID-19 restrictions in South Korea as of August 2021, by age

Characteristic	16-24 years	25-34 years	35-44 years	45-54 years	55 years and older
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Release date

November 2021

More information

Region

South Korea

Survey time period

August 12 to 30, 2021

Number of respondents

1,599 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

Original question: "After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns? If no, why?"

Up to 3 answers were allowed.

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