Asia: least data sensitive ride-hailing and taxi apps 2022

According to the data sensitivity index applied to several Asia-based ride-hailing and taxi applications in January 2022, GrabTaxi was the app collecting the most user data, amounting to 114 index points.
GrabTaxi is operated by Grab Holdings Inc., a Southeast Asian technology company founded in Malaysia in 2012 and headquartered in Singapore and Indonesia. The company also operates food delivery and digital payment services accross the region.
Grab was the major tech unicorn in SEA in 2020, with total funding of over ten billion U.S. dollars.

Data sensitivity index score of Asia-based ride-hailing and taxi applications in 2022

Characteristic	Data sensitivity index score
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Release date

January 2022

More information

Region

Asia

Survey time period

2022

Special properties

Asia-based ride-hailing and taxi apps

Supplementary notes

The index measures the level at which ride-hailing and taxi apps are collecting user data, taking into consideration 32 different types of data. It is based on the following point system:

1 point for data that is not linked to user identity (e.g. app crash data)
2 points for data that could be linked to user identity (e.g. name)
3 points for data that could track users across apps and websites (e.g. user ID)

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