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Reasons for positive experience ordering from cloud kitchens in China 2021

Factors contributing to a positive experience of ordering food from a virtual restaurant or cloud kitchen in China as of August 2021

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In cooperation with
Rakuten Insight
Release date

November 2021



Survey time period

August 12 to 30, 2021

Number of respondents

927 respondents

Age group

16 years and older

Special properties

among respondents who had a positive experience ordering from a virtual restaurant

Method of interview

Online survey

Supplementary notes

Original question: "What was positive about your (virtual restaurant/cloud kitchen) experience? (choose up to 3 answers that apply)"

Figures have been rounded.

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