According to a survey by Rakuten Insight on food delivery app usage in Malaysia, 76 percent of respondents stated that they would continue using food delivery apps frequently even after the COVID-19 pandemic due to the convenience of such apps. The next most common reason given by 56 percent of the respondents was that they were still trying to limit contact as they were not yet vaccinated.
Reasons for continued frequent use of food delivery apps after the COVID-19 pandemic in Malaysia as of August 2021
Original question: After restrictions are eased in your country, would you continue to order from food delivery apps as often as you did during the lockdowns? If yes, why? (choose up to 3 answers that apply)
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Rakuten Insight. (November 24, 2021). Reasons for continued frequent use of food delivery apps after the COVID-19 pandemic in Malaysia as of August 2021 [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/1282297/malaysia-reasons-for-using-food-delivery-apps-after-covid-19/?__sso_cookie_checker=failed
Rakuten Insight. "Reasons for continued frequent use of food delivery apps after the COVID-19 pandemic in Malaysia as of August 2021." Chart. November 24, 2021. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/1282297/malaysia-reasons-for-using-food-delivery-apps-after-covid-19/?__sso_cookie_checker=failed
Rakuten Insight. (2021). Reasons for continued frequent use of food delivery apps after the COVID-19 pandemic in Malaysia as of August 2021. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/1282297/malaysia-reasons-for-using-food-delivery-apps-after-covid-19/?__sso_cookie_checker=failed
Rakuten Insight. "Reasons for Continued Frequent Use of Food Delivery Apps after The Covid-19 Pandemic in Malaysia as of August 2021." Statista, Statista Inc., 24 Nov 2021, https://www.statista.com/statistics/1282297/malaysia-reasons-for-using-food-delivery-apps-after-covid-19/?__sso_cookie_checker=failed
Rakuten Insight, Reasons for continued frequent use of food delivery apps after the COVID-19 pandemic in Malaysia as of August 2021 Statista, https://www.statista.com/statistics/1282297/malaysia-reasons-for-using-food-delivery-apps-after-covid-19/?__sso_cookie_checker=failed (last visited March 15, 2025)
Reasons for continued frequent use of food delivery apps after the COVID-19 pandemic in Malaysia as of August 2021 [Graph], Rakuten Insight, November 24, 2021. [Online]. Available: https://www.statista.com/statistics/1282297/malaysia-reasons-for-using-food-delivery-apps-after-covid-19/?__sso_cookie_checker=failed
