Share of building contractors ordering online in the U.S. 2021, by frequency

Published by Daniela Coppola, Jan 12, 2022
A survey in the United States in the second quarter of 2021 showed that nearly one in four contractors occasionally purchased online. Five percent of surveyed professionals did it frequently, while another five percent almost always ordered from online channels. One-quarter of respondents interacted with their suppliers exclusively offline.

Share of building contractors ordering online in the United States in 2021, by frequency

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Release date

August 2021

Region

United States

Survey time period

Q2 2021

Number of respondents

approx. 750

Supplementary notes

Contractors operated in the following sectors:
36.9% landscaping;
25.2% HVA/CR (Heating, Ventilation, and Air Conditioning);
17.4% roofing/building;
8.7% electrical;
4.8% plumbing;
7.2% other

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