Reasons for declining orders from food delivery apps during COVID-19 in China 2023

Published by Agne Blazyte, Jun 7, 2023
According to a survey on food delivery apps conducted by Rakuten Insight in April 2023, around 40 percent of respondents in China used food delivery apps less often or stopped using them during the COVID-19 pandemic. The main reason for this was having more time and wanting to cook more at home as well as trying to improve one's diet and health.

Reasons for decreasing or stopping orders through food delivery apps during the coronavirus (COVID-19) pandemic in China as of April 2023

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Release date

May 2023

Region

China

Survey time period

April 13 to 30, 2023

Number of respondents

3,229 respondents

Age group

16 years and older

Special properties

only among those who decreased or stopped their food delivery orders via apps during the pandemic; up to three answers were allowed

Method of interview

Online survey

Supplementary notes

Survey question:
If you ordered less or stopped using food delivery apps: Why did you decrease or stop your use of food delivery apps?

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Topics

Online food delivery in ChinaMobile internet usage in ChinaFood service and catering industry in ChinaMobile apps in ChinaGrocery shopping in China
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