MSMEs' willingness to use digital banking services providers 2021, by firm size

Published by Statista Research Department, May 31, 2022
As of 2021, micro, small, and middle-sized enterprises (MSMEs) worldwide were overall interested in switching towards digital banking services providers. Distinguishing by firm size, the majority of medium enterprises (50 to 249 employees) were interested in using platform-provided solutions and willing to pay a price premium for a better experience with digital providers. On the other hand, smaller companies were less open to platform-provided solutions.

Willingness of micro, small, and medium-sized enterprises (MSMEs) to use platform-provided solutions worldwide in 2021, by firm size

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Release date

December 2021

Region

Worldwide

Survey time period

2021

Number of respondents

2,500 respondents

Special properties

Micro, Small, and medium-sized enterprises (MSMEs)

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Overview

5

Fintech companies and users

4

Fundraising

4

Transactional value

8

Digital payments

8

Alternative finance

7

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