In this survey from 2019, the French respondents have been asked what problems they faced with the services they hired to repair their products. According to the source, 19 percent of respondents stated that they have fallen into dispute with their repair service. Of these 19 percent of respondents, almost one out of three claimed that their appliances haven't been repaired effectively. Deadlines (29 percent) and repair costs (28 percent) were also among the most common problems that have been encountered by customers.
Problems causing disputes with repair services according to French customers in 2019
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ADEME. (March 1, 2020). Problems causing disputes with repair services according to French customers in 2019 [Graph]. In Statista. Retrieved June 06, 2023, from https://www.statista.com/statistics/1293331/problems-disputes-repair-services-france/
ADEME. "Problems causing disputes with repair services according to French customers in 2019." Chart. March 1, 2020. Statista. Accessed June 06, 2023. https://www.statista.com/statistics/1293331/problems-disputes-repair-services-france/
ADEME. (2020). Problems causing disputes with repair services according to French customers in 2019. Statista. Statista Inc.. Accessed: June 06, 2023. https://www.statista.com/statistics/1293331/problems-disputes-repair-services-france/
ADEME. "Problems Causing Disputes with Repair Services According to French Customers in 2019." Statista, Statista Inc., 1 Mar 2020, https://www.statista.com/statistics/1293331/problems-disputes-repair-services-france/
ADEME, Problems causing disputes with repair services according to French customers in 2019 Statista, https://www.statista.com/statistics/1293331/problems-disputes-repair-services-france/ (last visited June 06, 2023)
Problems causing disputes with repair services according to French customers in 2019 [Graph], ADEME, March 1, 2020. [Online]. Available: https://www.statista.com/statistics/1293331/problems-disputes-repair-services-france/