Reasons why French customers didn't repair their appliances by themselves 2019

Published by
Alexandra Borgeaud,
Mar 31, 2023
According to the source, the vast majority of French respondents stated that they were lacking either the technical competences or the necessary tools in order to repair their broken appliances by themselves. Also, 24 percent of respondents had products that were still under warranty.

Reasons why customers decided against repairing their broken appliances on their own in France in 2019

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Sources

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Release date

March 2020

Region

France

Survey time period

May 7-16, 2019

Number of respondents

4,267 respondents

Age group

18 years and older

Method of interview

Online survey

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Statistics on " Repair market of household appliances in France "

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Other statistics that may interest you Repair market of household appliances in France

Overview

5

Segment: Repair market of large household appliances

4

Segment: Repair market of small household appliances

3

Segment: Repair market of other appliances

4

Segment: Repair market of electronics

4

Segment: Repair services and replacement rate

5

Special focus: Washing machines

3

Consumption

6

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Topics

Repair market of household appliances in FranceHousehold appliancesHousehold appliances in EuropeDIY and home improvement market in FranceSmart home in France
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