Traffic catering companies with the best customer service in Germany 2023

Published by Statista Research Department, Nov 22, 2023
In 2023, 24-Autohöfe and Yorma's scored the highest in Germany in terms of customer service, with Service Experience Scores of 65 and 63 percent, respectively. The ranking shows traffic catering companies in Germany with the best customer service in 2023.

Ranking of traffic catering companies with the best customer service in Germany in 2023 (by score)

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Release date

October 2023

Region

Germany

Survey time period

2023

Method of interview

Online survey

Supplementary notes

The customer experience was evaluated based on the "Service Experience Score" (SES). This is closely connected to customer retention. The service ranking includes the findings and experiences of both current as well as previous customers (last contact going back a maximum of 36 months).

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