According to a survey of adults in the United States in 2021, less than two in 10 respondents reported using mobile phone or tablet applications to manage their health. This represents a decrease from the previous year when 35 percent of respondents reported using mobile apps to manage their health. By comparison, the number of respondents engaging in virtual consultations with their medical providers grew from seven percent in 2020 to 35 percent in 2021.
Share of adults in the United States who used selected digital services to manage their health from 2016 to 2021
Characteristic
Mobile phone/tablet application
Electronic health records
Wearable technology
Social media and online supprt communities/resources
Virtual consultation with a medical provider
Remote patient monitoring to track symptoms or a condition that is shared with a medical professional
Original question: "Which, if any, of the following digital technologies have you used to manage your health in the past year? (by years)"
No data available for missing years.
According to the source:"Chatbots/Voice-enabled technology and digital therapeutics were answer options in 2021 and 2020 surveys, no data available for 2016-2018."
Number of respondents: 2021 n = 1,755 2020 n = 2,302 2018 n = 1,562 2016 n = 1,434.
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Accenture. (August 6, 2021). Share of adults in the United States who used selected digital services to manage their health from 2016 to 2021 [Graph]. In Statista. Retrieved January 25, 2025, from https://www.statista.com/statistics/1296838/digital-services-use-to-manage-health-us-adults/?__sso_cookie_checker=failed
Accenture. "Share of adults in the United States who used selected digital services to manage their health from 2016 to 2021." Chart. August 6, 2021. Statista. Accessed January 25, 2025. https://www.statista.com/statistics/1296838/digital-services-use-to-manage-health-us-adults/?__sso_cookie_checker=failed
Accenture. (2021). Share of adults in the United States who used selected digital services to manage their health from 2016 to 2021. Statista. Statista Inc.. Accessed: January 25, 2025. https://www.statista.com/statistics/1296838/digital-services-use-to-manage-health-us-adults/?__sso_cookie_checker=failed
Accenture. "Share of Adults in The United States Who Used Selected Digital Services to Manage Their Health from 2016 to 2021." Statista, Statista Inc., 6 Aug 2021, https://www.statista.com/statistics/1296838/digital-services-use-to-manage-health-us-adults/?__sso_cookie_checker=failed
Accenture, Share of adults in the United States who used selected digital services to manage their health from 2016 to 2021 Statista, https://www.statista.com/statistics/1296838/digital-services-use-to-manage-health-us-adults/?__sso_cookie_checker=failed (last visited January 25, 2025)
Share of adults in the United States who used selected digital services to manage their health from 2016 to 2021 [Graph], Accenture, August 6, 2021. [Online]. Available: https://www.statista.com/statistics/1296838/digital-services-use-to-manage-health-us-adults/?__sso_cookie_checker=failed
