In 2024, refund/policy abuse was the most common type of fraud experienced by just under half of online merchants worldwide. First-party misuse (also known as “friendly fraud”) affected another 45 percent of merchants. Both refund/policy abuse and first-party misuse occur post-purchase, so unlike phishing or card testing, are not attacks that can be stopped in real-time, making them more difficult for online merchants to manage.
Most common types of fraud experienced by online merchants worldwide in 2024
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CyberSource. (March 29, 2024). Most common types of fraud experienced by online merchants worldwide in 2024 [Graph]. In Statista. Retrieved October 31, 2024, from https://www.statista.com/statistics/1297428/leading-fraud-attacks-online-merchants-worldwide/
CyberSource. "Most common types of fraud experienced by online merchants worldwide in 2024." Chart. March 29, 2024. Statista. Accessed October 31, 2024. https://www.statista.com/statistics/1297428/leading-fraud-attacks-online-merchants-worldwide/
CyberSource. (2024). Most common types of fraud experienced by online merchants worldwide in 2024. Statista. Statista Inc.. Accessed: October 31, 2024. https://www.statista.com/statistics/1297428/leading-fraud-attacks-online-merchants-worldwide/
CyberSource. "Most Common Types of Fraud Experienced by Online Merchants Worldwide in 2024." Statista, Statista Inc., 29 Mar 2024, https://www.statista.com/statistics/1297428/leading-fraud-attacks-online-merchants-worldwide/
CyberSource, Most common types of fraud experienced by online merchants worldwide in 2024 Statista, https://www.statista.com/statistics/1297428/leading-fraud-attacks-online-merchants-worldwide/ (last visited October 31, 2024)
Most common types of fraud experienced by online merchants worldwide in 2024 [Graph], CyberSource, March 29, 2024. [Online]. Available: https://www.statista.com/statistics/1297428/leading-fraud-attacks-online-merchants-worldwide/