Most expected extra services in physical luxury stores among Gen Z in China 2020

Published by
Yihan Ma,
Sep 8, 2022
According to a survey among Generation Z consumers in China in 2020, around one-fifth of respondents said they expected to have customization services in offline luxury stores. Meanwhile, 12 percent of respondents would like to have snacks or coffee offered as additional services in luxury stores.

Leading additional services or experience expected by Generation Z consumers in physical luxury goods stores in China 2020

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Release date

March 2022

Region

China

Survey time period

2020

Number of respondents

3,000 respondents

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