Europe: attitudes towards open banking

In 2021, Europeans employed in payments-, electronic money-, and credit institutions were overall positive towards the open banking movement. According to a survey conducted in spring 2021, 71.1 percent of European respondents were feeling positive towards open banking. The attitudes were more positive in some countries than others: Belgium, the Netherlands, and the United Kingdom had the highest share of positive respondents.

Share of financial service experts and executives with positive feelings towards open banking in Europe in 2021, by country

Characteristic	Share of respondents feeling positive
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Release date

October 2021

More information

Region

Europe

Survey time period

February 25 to March 27, 2021

Number of respondents

308 respondents*

Special properties

Refers to respondents that expressed feeling positive towards open banking.

Supplementary notes

*The respondents came from payment institutions, electronic money institutions, and credit institutions and included 308 prominent financial services executives spread across 12 countries.
In order to be selected for the survey, participants needed to be i) senior decision makers or influencers, ii) employed by a regulated financial institution, iii) have confident knowledge of PSD2, and iv) have insight into the open banking investment plans.

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