Global consumers reasons for not liking online shopping 2021

Published by Statista Research Department, Mar 15, 2023
Among consumers worldwide, a total 47 percent reported that they dislike shopping online because they are unable to see products in-person. Additionally, 43 percent of global consumers stated that their main reason for not liking to shop online was that they are not able to try out the things they like before purchasing them.

Main reasons consumers worldwide do not like shopping online as of July 2021, by generation

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Sources

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Release date

July 2021

Region

Worldwide

Survey time period

2021

Number of respondents

20,000 approx.

Supplementary notes

* Source does not provide date of survey.

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