According to a survey conducted in Hong Kong in 2021, 45 percent of surveyed small- and medium-sized businesses reflected that their customers have shown more positive attitudes towards digital payments after COVID-19. Among them, 31 percent mentioned a greater customer reliance on online payments and 26 percent stated that online payments for large monetary value were more accepted by customers.
Change in customer attitude towards online payment after COVID-19 coronavirus in Hong Kong as of October 2021
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PayPal. (January 6, 2022). Change in customer attitude towards online payment after COVID-19 coronavirus in Hong Kong as of October 2021 [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/1307683/hong-kong-change-in-customer-attitude-towards-online-payment-after-covid-19/
PayPal. "Change in customer attitude towards online payment after COVID-19 coronavirus in Hong Kong as of October 2021." Chart. January 6, 2022. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/1307683/hong-kong-change-in-customer-attitude-towards-online-payment-after-covid-19/
PayPal. (2022). Change in customer attitude towards online payment after COVID-19 coronavirus in Hong Kong as of October 2021. Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/1307683/hong-kong-change-in-customer-attitude-towards-online-payment-after-covid-19/
PayPal. "Change in Customer Attitude towards Online Payment after Covid-19 Coronavirus in Hong Kong as of October 2021." Statista, Statista Inc., 6 Jan 2022, https://www.statista.com/statistics/1307683/hong-kong-change-in-customer-attitude-towards-online-payment-after-covid-19/
PayPal, Change in customer attitude towards online payment after COVID-19 coronavirus in Hong Kong as of October 2021 Statista, https://www.statista.com/statistics/1307683/hong-kong-change-in-customer-attitude-towards-online-payment-after-covid-19/ (last visited March 28, 2024)
Change in customer attitude towards online payment after COVID-19 coronavirus in Hong Kong as of October 2021 [Graph], PayPal, January 6, 2022. [Online]. Available: https://www.statista.com/statistics/1307683/hong-kong-change-in-customer-attitude-towards-online-payment-after-covid-19/