A January 2022 study that surveyed hoteliers worldwide identified that chatbot usage in the hospitality sector was expected to increase by 53 percent in 2022. The use of this technology was expected to increase by 42 percent in branded hotels and 64 percent in independent hotels.
Forecast annual percentage increase in hotels using chatbots worldwide in 2022, by hotel type
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Stayntouch. (January 27, 2022). Forecast annual percentage increase in hotels using chatbots worldwide in 2022, by hotel type [Graph]. In Statista. Retrieved April 20, 2024, from https://www.statista.com/statistics/1310836/forecast-annual-percentage-increase-hotels-using-chatbots-by-type-worldwide/
Stayntouch. "Forecast annual percentage increase in hotels using chatbots worldwide in 2022, by hotel type." Chart. January 27, 2022. Statista. Accessed April 20, 2024. https://www.statista.com/statistics/1310836/forecast-annual-percentage-increase-hotels-using-chatbots-by-type-worldwide/
Stayntouch. (2022). Forecast annual percentage increase in hotels using chatbots worldwide in 2022, by hotel type. Statista. Statista Inc.. Accessed: April 20, 2024. https://www.statista.com/statistics/1310836/forecast-annual-percentage-increase-hotels-using-chatbots-by-type-worldwide/
Stayntouch. "Forecast Annual Percentage Increase in Hotels Using Chatbots Worldwide in 2022, by Hotel Type." Statista, Statista Inc., 27 Jan 2022, https://www.statista.com/statistics/1310836/forecast-annual-percentage-increase-hotels-using-chatbots-by-type-worldwide/
Stayntouch, Forecast annual percentage increase in hotels using chatbots worldwide in 2022, by hotel type Statista, https://www.statista.com/statistics/1310836/forecast-annual-percentage-increase-hotels-using-chatbots-by-type-worldwide/ (last visited April 20, 2024)
Forecast annual percentage increase in hotels using chatbots worldwide in 2022, by hotel type [Graph], Stayntouch, January 27, 2022. [Online]. Available: https://www.statista.com/statistics/1310836/forecast-annual-percentage-increase-hotels-using-chatbots-by-type-worldwide/