Digital banking services usage during COVID and future usage intention Vietnam 2021

Published by
Minh-Ngoc Nguyen,
Aug 29, 2023
According to a survey on consumer payment behavior conducted in September 2021 in Vietnam, approximately 73 percent of respondents stated that they had increased their usage of online or mobile banking services during the COVID-19 pandemic. Meanwhile, around 72 percent of respondents expected to continue increasing their usage in the upcoming year.

Increase in usage of online or mobile banking services during COVID-19 and future usage intention among people in Vietnam in 2021

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Source

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Release date

May 2022

Region

Vietnam

Survey time period

August to September 2021

Number of respondents

6,520 respondents

Age group

18-65 years

Special properties

among consumers in Singapore, Malaysia, Thailand, Indonesia, the Philippines, Vietnam, and Cambodia

Supplementary notes

The report did not provide the number of respondents in each country.

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Statistics on " Digital payments in Vietnam "

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Other statistics that may interest you Digital payments in Vietnam

Overview

5

Key indicators

4

Bank cards

4

Internet and mobile banking

4

E-wallets

7

Other payment services

4

User behavior

5

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Topics

Coronavirus (COVID-19) pandemic in VietnamE-commerce in VietnamRetail sector in VietnamHealth in VietnamTourism industry in Vietnam
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