Types of communication barriers faced by people with disabilities in Canada 2021

Share of people with disabilities, difficulties or long-term conditions reporting a barrier linked to communication in Federal Sector Organizations in the last two years in Canada in 2021, by type

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Release date

September 2021



Survey time period

March 8 to April 8, 2021

Number of respondents


Age group

19 years and older

Method of interview

Telephone interviews and online survey

Supplementary notes

* The source adds the following information: "Persons who were selected from the list of respondents to the Canadian Survey on Disability (CSD) who were in-scope for the Survey on Accessibility in Federal Sector Organizations (SAFSO)."

"For each type of barrier, respondents were asked to indicate how often they encountered it, either "never", "rarely", "sometimes", "often", or "always", or if it did not apply (i.e., the type of barrier was not relevant to their experience or condition). The overall calculation of barriers includes those who reported encountering at least one type of barrier "rarely", "sometimes", "often", or "always"."

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