
Attitude towards online grocery delivery in Austria, Germany, Switzerland 2021
In 2021, between 12 and 15 percent of respondents in Germany, Austria and Switzerland had ordered groceries for home delivery online before. Between a fifth and a quarter of responding consumers stated that they would use such a service. In the GSA region, online grocery retail is attracting the greatest interest in Switzerland. Around 15 percent of those who took part in the survey had already ordered groceries online. For comparison: in Germany it was around 12 percent of respondents.