Preferred benefits from online shopping Indonesia 2022

Published by Hanadian Nurhayati-Wolff, Nov 2, 2023
According to a survey on preferred benefits from online shopping in February 2022, the most preferred benefit from online shopping among Indonesian respondents were easy returns, with an average of 3.8 points out of five. In comparison, free shipping had an average of 2.4 points out of five.

Most preferred benefits when purchasing online in Indonesia as of February 2022

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Release date

September 2022

Region

Indonesia

Survey time period

February 2022

Number of respondents

1,249 respondents

Age group

21 years and older

Method of interview

Online survey

Supplementary notes

According to the source, the ranking is based on the average of all rankings divided by the total number of respondents. The lower the average, the better the overall ranking.

The average is out of five.

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