Between 2020 and 2021, the number of Conad stores providing omnichannel services has increased in Italy. However, the grocery retailer experienced a general decline in online orders involving online channels. After the COVID-19 breakout in 2020, grocery shopping went back to brick-and-mortar, shrinking the demand for home delivery or in-store collecting of grocery online purchases. Compared to 2020, the number of omnichannel customers - so to speak - decreased by almost 30 percent.
Key figures of omnichannel business activity by grocery retailer Conad in Italy in 2020 and 2021
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Conad. (June 13, 2022). Key figures of omnichannel business activity by grocery retailer Conad in Italy in 2020 and 2021 [Graph]. In Statista. Retrieved April 25, 2024, from https://www.statista.com/statistics/1345193/omnichannel-business-activity-of-conad-italy/
Conad. "Key figures of omnichannel business activity by grocery retailer Conad in Italy in 2020 and 2021." Chart. June 13, 2022. Statista. Accessed April 25, 2024. https://www.statista.com/statistics/1345193/omnichannel-business-activity-of-conad-italy/
Conad. (2022). Key figures of omnichannel business activity by grocery retailer Conad in Italy in 2020 and 2021. Statista. Statista Inc.. Accessed: April 25, 2024. https://www.statista.com/statistics/1345193/omnichannel-business-activity-of-conad-italy/
Conad. "Key Figures of Omnichannel Business Activity by Grocery Retailer Conad in Italy in 2020 and 2021." Statista, Statista Inc., 13 Jun 2022, https://www.statista.com/statistics/1345193/omnichannel-business-activity-of-conad-italy/
Conad, Key figures of omnichannel business activity by grocery retailer Conad in Italy in 2020 and 2021 Statista, https://www.statista.com/statistics/1345193/omnichannel-business-activity-of-conad-italy/ (last visited April 25, 2024)
Key figures of omnichannel business activity by grocery retailer Conad in Italy in 2020 and 2021 [Graph], Conad, June 13, 2022. [Online]. Available: https://www.statista.com/statistics/1345193/omnichannel-business-activity-of-conad-italy/