Return of fake cosmetics purchased online India 2022

Published by A. Minhas, Feb 13, 2024
According to a survey on fake cosmetics purchased online in India in December 2022, 55 percent of consumers had a smooth return process from a reputed website. In comparison, 20 percent of consumers could not return the product they purchased from a less known website.

Return of fake cosmetics purchased online in India as of December 2022

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Release date

December 2022

Region

India

Survey time period

as of December 20, 2022

Number of respondents

9,530 respondents

Special properties

across 305 districts in India

Method of interview

Online survey

Supplementary notes

Survey question: In the last 3 years, when you or a family member figured out that the cosmetic(s) purchased online was fake/counterfeit, how did the return process work?

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