Problems related to CRM software in Peru 2022

Main problems encountered with Customer Relationship Management (CRM) tools in Peru in 2022

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Release date

December 2022



Survey time period

August 16 to September 16, 2022

Number of respondents


Special properties

Directors, managers, strategists and other executives from the Commercial and Marketing sector

Supplementary notes

* Between August 16 and September 9, 2022, 101 responses were obtained from specialists from B2B, B2C and B2B2C companies. From September 9 to September 16, 2022, another 6 interviews were conducted with specialists in CRM and Digital Strategy.

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Statistics on " Enterprise software in France "

Statistics on Enterprise software in France

IT and software market


Customer Relationship Management


Cloud-based and SaaS


Enterprise Resource Planning


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