In 2022, online portals emerged as the most popular returns initiation option among retailers in the United States, with seven out of ten offering this service to their customers. Meanwhile, only 21 percent of U.S. retailers provided the option to initiate returns by phone, email, or in-store only.
Main return initiation options offered by retailers in the United States in 2022
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Narvar. (October 31, 2022). Main return initiation options offered by retailers in the United States in 2022 [Graph]. In Statista. Retrieved January 26, 2025, from https://www.statista.com/statistics/1374398/retailers-return-initiation-options-us/?__sso_cookie_checker=failed
Narvar. "Main return initiation options offered by retailers in the United States in 2022." Chart. October 31, 2022. Statista. Accessed January 26, 2025. https://www.statista.com/statistics/1374398/retailers-return-initiation-options-us/?__sso_cookie_checker=failed
Narvar. (2022). Main return initiation options offered by retailers in the United States in 2022. Statista. Statista Inc.. Accessed: January 26, 2025. https://www.statista.com/statistics/1374398/retailers-return-initiation-options-us/?__sso_cookie_checker=failed
Narvar. "Main Return Initiation Options Offered by Retailers in The United States in 2022." Statista, Statista Inc., 31 Oct 2022, https://www.statista.com/statistics/1374398/retailers-return-initiation-options-us/?__sso_cookie_checker=failed
Narvar, Main return initiation options offered by retailers in the United States in 2022 Statista, https://www.statista.com/statistics/1374398/retailers-return-initiation-options-us/?__sso_cookie_checker=failed (last visited January 26, 2025)
Main return initiation options offered by retailers in the United States in 2022 [Graph], Narvar, October 31, 2022. [Online]. Available: https://www.statista.com/statistics/1374398/retailers-return-initiation-options-us/?__sso_cookie_checker=failed
