Share of consumers expecting free online shopping returns 2022, by country

Share of online shoppers expecting retailers to pay for the cost of e-commerce product returns in selected countries worldwide in 2022

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Release date

February 2023

Region

Worldwide

Survey time period

Autumn 2022

Number of respondents

9,004 respondents

Age group

18-65 years

Special properties

e-shoppers who had ordered at least one product in the last three months

Supplementary notes

Sample consists of respondents from the United States, United Kingdom, France, Belgium, Netherlands, Spain, Italy, Austria and Germany.

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Statistics on " E-commerce returns in Europe "

Other statistics that may interest you E-commerce returns in Europe

Global overview

4

Regional overview

5

United Kingdom

7

Germany

4

France

5

Spain

5

Italy

5
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