Between 2010 and 2023, the customer satisfaction with internet portal and search engine Bing fluctuated between 82 and 70 index points out of 100. In the most recently reported period, the customer satisfaction score of the online search provider was 75.
U.S. customer satisfaction with Bing from 2010 to 2023
(index score)
respondents chosen at random and contacted via email
Method of interview
Online interview
Supplementary notes
The source adds the following information: "the ACSI Search and Social Media Study 2022-2023 is based on interviews with 7,979 customers, chosen at random and contacted via email between July 2022 and June 2023. Customers are asked to evaluate their recent experiences with the largest search/information and social media websites in terms of visitor traffic, plus an aggregate category consisting of “all other”— and thus smaller—websites in those categories."
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ACSI®. (July 25, 2023). U.S. customer satisfaction with Bing from 2010 to 2023 (index score) [Graph]. In Statista. Retrieved October 04, 2024, from https://www.statista.com/statistics/1383612/us-customer-satisfaction-with-bing/
ACSI®. "U.S. customer satisfaction with Bing from 2010 to 2023 (index score)." Chart. July 25, 2023. Statista. Accessed October 04, 2024. https://www.statista.com/statistics/1383612/us-customer-satisfaction-with-bing/
ACSI®. (2023). U.S. customer satisfaction with Bing from 2010 to 2023 (index score). Statista. Statista Inc.. Accessed: October 04, 2024. https://www.statista.com/statistics/1383612/us-customer-satisfaction-with-bing/
ACSI®. "U.S. Customer Satisfaction with Bing from 2010 to 2023 (Index Score)." Statista, Statista Inc., 25 Jul 2023, https://www.statista.com/statistics/1383612/us-customer-satisfaction-with-bing/
ACSI®, U.S. customer satisfaction with Bing from 2010 to 2023 (index score) Statista, https://www.statista.com/statistics/1383612/us-customer-satisfaction-with-bing/ (last visited October 04, 2024)
U.S. customer satisfaction with Bing from 2010 to 2023 (index score) [Graph], ACSI®, July 25, 2023. [Online]. Available: https://www.statista.com/statistics/1383612/us-customer-satisfaction-with-bing/
