In a 2023 survey, the majority of respondents, 79 percent, stated that they would be at least somewhat likely to return to a restaurant that used automated voice systems at drive-thrus in the United States. Meanwhile, 21 percent of respondents stated that they would be unwilling to return.
Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023
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Deloitte Digital. (June 20, 2023). Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 [Graph]. In Statista. Retrieved October 14, 2024, from https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. "Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023." Chart. June 20, 2023. Statista. Accessed October 14, 2024. https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. (2023). Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023. Statista. Statista Inc.. Accessed: October 14, 2024. https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. "Share of Consumers Likely to Return to Restaurants That Use Automated Voice Systems for Drive-thrus in The United States as of March 2023." Statista, Statista Inc., 20 Jun 2023, https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital, Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 Statista, https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/ (last visited October 14, 2024)
Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 [Graph], Deloitte Digital, June 20, 2023. [Online]. Available: https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/