Top SaaS industries worldwide 2025, by customers

The artificial intelligence (AI) software industry is poised to dominate the Software-as-a-Service (SaaS) market by 2025, with an estimated *** million customers worldwide. This surge in AI adoption reflects the growing importance of intelligent technologies across various sectors, as businesses seek to leverage data-driven insights and automation to gain a competitive edge.

Cloud adoption drives SaaS growth

The rise of AI in SaaS is closely tied to the broader trend of cloud adoption. As of 2024, ** percent of enterprises have deployed hybrid cloud solutions, combining the benefits of public and private clouds. This shift towards flexible cloud infrastructure provides an ideal foundation for AI-powered SaaS applications, enabling businesses to scale their AI capabilities efficiently. The increasing popularity of public cloud services, with ** percent of enterprises adopting AWS, further supports the growth of AI and other SaaS offerings.

Investment in cloud and SaaS continues to climb

Organizations are demonstrating their commitment to cloud-based technologies through significant financial investments. In 2025, approximately ** percent of enterprises are expected to spend between *** million and *** million U.S. dollars annually on public cloud services. This substantial investment extends to SaaS industries, with financial services and AI software leading in total funding at nearly ** billion U.S. dollars each. The analytics software industry, closely related to AI, has secured 30 billion U.S. dollars in funding, underscoring the market's confidence in data-driven SaaS solutions.