According to a survey from Rakuten Insight conducted in March 2024 in Asia, the most frequently stated reasons for not using shared mobility services in the region were the preference for own vehicle use and the service unavailability in the area. Other important reported reasons against shared mobility use in the region included safety concerns and higher costs compared to public transportation.
Leading reasons against the use of shared mobility services in Asia in 2024, by country or territory
among those who don't use shared mobility services
Method of interview
Online survey
Supplementary notes
Original question: "If you do not use any shared mobility services, why not? (Choose up to 3 of the most relevant answers.)"
Number of respondents in: Hong Kong: 1,118;Â Indonesia: 6,393;Â India: 11,670;Â Japan: 381;Â South Korea: 4,085;Â Malaysia: 4,784;Â the Philippines: 5,504;Â Singapore: 2,172;Â Thailand: 4,997;Â Taiwan: 3,523;Â and Vietnam: 768.
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Rakuten Insight. (April 12, 2024). Leading reasons against the use of shared mobility services in Asia in 2024, by country or territory [Graph]. In Statista. Retrieved February 09, 2025, from https://www.statista.com/statistics/1464651/asia-top-reasons-not-to-use-shared-mobility-services-by-country/?__sso_cookie_checker=failed
Rakuten Insight. "Leading reasons against the use of shared mobility services in Asia in 2024, by country or territory." Chart. April 12, 2024. Statista. Accessed February 09, 2025. https://www.statista.com/statistics/1464651/asia-top-reasons-not-to-use-shared-mobility-services-by-country/?__sso_cookie_checker=failed
Rakuten Insight. (2024). Leading reasons against the use of shared mobility services in Asia in 2024, by country or territory. Statista. Statista Inc.. Accessed: February 09, 2025. https://www.statista.com/statistics/1464651/asia-top-reasons-not-to-use-shared-mobility-services-by-country/?__sso_cookie_checker=failed
Rakuten Insight. "Leading Reasons against The Use of Shared Mobility Services in Asia in 2024, by Country or Territory." Statista, Statista Inc., 12 Apr 2024, https://www.statista.com/statistics/1464651/asia-top-reasons-not-to-use-shared-mobility-services-by-country/?__sso_cookie_checker=failed
Rakuten Insight, Leading reasons against the use of shared mobility services in Asia in 2024, by country or territory Statista, https://www.statista.com/statistics/1464651/asia-top-reasons-not-to-use-shared-mobility-services-by-country/?__sso_cookie_checker=failed (last visited February 09, 2025)
Leading reasons against the use of shared mobility services in Asia in 2024, by country or territory [Graph], Rakuten Insight, April 12, 2024. [Online]. Available: https://www.statista.com/statistics/1464651/asia-top-reasons-not-to-use-shared-mobility-services-by-country/?__sso_cookie_checker=failed