In 2023, the most common problems faced by fixed telecoms services in France were service quality issues, highlighted by nearly 40 percent of respondents. With regard to mobile services, almost 30 percent of respondents had experienced fraud or unwanted calls.
Problems faced by telecoms customers in France in 2023, by type of service
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ARCEP. (April 24, 2024). Problems faced by telecoms customers in France in 2023, by type of service [Graph]. In Statista. Retrieved October 10, 2024, from https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP. "Problems faced by telecoms customers in France in 2023, by type of service." Chart. April 24, 2024. Statista. Accessed October 10, 2024. https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP. (2024). Problems faced by telecoms customers in France in 2023, by type of service. Statista. Statista Inc.. Accessed: October 10, 2024. https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP. "Problems Faced by Telecoms Customers in France in 2023, by Type of Service." Statista, Statista Inc., 24 Apr 2024, https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP, Problems faced by telecoms customers in France in 2023, by type of service Statista, https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/ (last visited October 10, 2024)
Problems faced by telecoms customers in France in 2023, by type of service [Graph], ARCEP, April 24, 2024. [Online]. Available: https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/