As of 2023, more than 45 percent of the European Union's (EU) population stated using the internet to obtain information about public services benefits, entitlements, laws, and opening hours of specific public organizations. Compared to the previous year, this figure has seen a slight increase.
Share of individuals in the European Union who use the internet to obtain information about public services in 2022 and 2023
individuals who had used the internet within the last 12 months
Supplementary notes
The original statement was phrased by the source as follows: "Internet use: obtaining information about services, benefits, entitlements, laws, opening hours (last 12 months)"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Eurostat. (June 16, 2024). Share of individuals in the European Union who use the internet to obtain information about public services in 2022 and 2023 [Graph]. In Statista. Retrieved October 13, 2024, from https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat. "Share of individuals in the European Union who use the internet to obtain information about public services in 2022 and 2023." Chart. June 16, 2024. Statista. Accessed October 13, 2024. https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat. (2024). Share of individuals in the European Union who use the internet to obtain information about public services in 2022 and 2023. Statista. Statista Inc.. Accessed: October 13, 2024. https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat. "Share of Individuals in The European Union Who Use The Internet to Obtain Information about Public Services in 2022 and 2023." Statista, Statista Inc., 16 Jun 2024, https://www.statista.com/statistics/1476064/public-services-info-online/
Eurostat, Share of individuals in the European Union who use the internet to obtain information about public services in 2022 and 2023 Statista, https://www.statista.com/statistics/1476064/public-services-info-online/ (last visited October 13, 2024)
Share of individuals in the European Union who use the internet to obtain information about public services in 2022 and 2023 [Graph], Eurostat, June 16, 2024. [Online]. Available: https://www.statista.com/statistics/1476064/public-services-info-online/