A survey conducted in the United States in 2024 shows how inclined customers are to share their personal information with artificial intelligence (AI) with the purpose of improving the buying experience. Around 46 percent of online shoppers do not want their information shared with AI, and those who are willing to share it (16 percent) would only do so if the private data was kept only by the chosen retailer. The same share of shoppers (16 percent) are unsure if they would allow their information to be accessed.
Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Bizrate Insights. (April 1, 2024). Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 [Graph]. In Statista. Retrieved September 12, 2024, from https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights. "Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 ." Chart. April 1, 2024. Statista. Accessed September 12, 2024. https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights. (2024). Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 . Statista. Statista Inc.. Accessed: September 12, 2024. https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights. "Willingness to Allow Artificial Intelligence (Ai) to Access Personal Details to Provide a More Convenient Shopping Experience in The United States as of February 2024 ." Statista, Statista Inc., 1 Apr 2024, https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights, Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 Statista, https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/ (last visited September 12, 2024)
Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 [Graph], Bizrate Insights, April 1, 2024. [Online]. Available: https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/