Aspects related to the user experience were the leading inconveniences Japanese online shoppers experienced with e-commerce websites. In a survey conducted in 2024 in Japan, over 37 percent of respondents stated that the details of products or services were difficult to grasp. Difficulties with comparing products and handling returns or exchanges were in a close race for second place.
Leading e-commerce websites-related inconveniences and dissatisfaction in Japan as of March 2024
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PR Times. (July 17, 2024). Leading e-commerce websites-related inconveniences and dissatisfaction in Japan as of March 2024 [Graph]. In Statista. Retrieved September 16, 2024, from https://www.statista.com/statistics/1489703/japan-dissatisfaction-e-commerce-sites/
PR Times. "Leading e-commerce websites-related inconveniences and dissatisfaction in Japan as of March 2024." Chart. July 17, 2024. Statista. Accessed September 16, 2024. https://www.statista.com/statistics/1489703/japan-dissatisfaction-e-commerce-sites/
PR Times. (2024). Leading e-commerce websites-related inconveniences and dissatisfaction in Japan as of March 2024. Statista. Statista Inc.. Accessed: September 16, 2024. https://www.statista.com/statistics/1489703/japan-dissatisfaction-e-commerce-sites/
PR Times. "Leading E-commerce Websites-related Inconveniences and Dissatisfaction in Japan as of March 2024." Statista, Statista Inc., 17 Jul 2024, https://www.statista.com/statistics/1489703/japan-dissatisfaction-e-commerce-sites/
PR Times, Leading e-commerce websites-related inconveniences and dissatisfaction in Japan as of March 2024 Statista, https://www.statista.com/statistics/1489703/japan-dissatisfaction-e-commerce-sites/ (last visited September 16, 2024)
Leading e-commerce websites-related inconveniences and dissatisfaction in Japan as of March 2024 [Graph], PR Times, July 17, 2024. [Online]. Available: https://www.statista.com/statistics/1489703/japan-dissatisfaction-e-commerce-sites/
