A survey conducted in 2023 shows how comfortable consumers of different countries would be interacting with artificial intelligence (AI) when checking the status of an order placed. The consumers with the highest level of comfort using this tool are the Singaporean and Emirati, at around 85 percent. Consumers from the Netherlands and Sweden show the lowest percentages, that are, even still, over 60 percent in level of comfort.
Share of consumers who feel comfortable using AI system to check orders status in 2023, by country
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Qualtrics. (November 14, 2023). Share of consumers who feel comfortable using AI system to check orders status in 2023, by country [Graph]. In Statista. Retrieved October 06, 2024, from https://www.statista.com/statistics/1490758/ai-consumer-comfort-interactions/
Qualtrics. "Share of consumers who feel comfortable using AI system to check orders status in 2023, by country." Chart. November 14, 2023. Statista. Accessed October 06, 2024. https://www.statista.com/statistics/1490758/ai-consumer-comfort-interactions/
Qualtrics. (2023). Share of consumers who feel comfortable using AI system to check orders status in 2023, by country. Statista. Statista Inc.. Accessed: October 06, 2024. https://www.statista.com/statistics/1490758/ai-consumer-comfort-interactions/
Qualtrics. "Share of Consumers Who Feel Comfortable Using Ai System to Check Orders Status in 2023, by Country." Statista, Statista Inc., 14 Nov 2023, https://www.statista.com/statistics/1490758/ai-consumer-comfort-interactions/
Qualtrics, Share of consumers who feel comfortable using AI system to check orders status in 2023, by country Statista, https://www.statista.com/statistics/1490758/ai-consumer-comfort-interactions/ (last visited October 06, 2024)
Share of consumers who feel comfortable using AI system to check orders status in 2023, by country [Graph], Qualtrics, November 14, 2023. [Online]. Available: https://www.statista.com/statistics/1490758/ai-consumer-comfort-interactions/