In 2023, 81 percent of internet users who did not use e-government services to request official documents or make claims said the reason for not doing so was because it was not necessary. A further seven percent let someone else do it for them.
Most common reasons for not using selected e-government services in Belgium in 2023
individuals who did not request any official documents or made any claims via a website or app of public authorities or public services in the last 12 months
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Statbel. (November 21, 2023). Most common reasons for not using selected e-government services in Belgium in 2023 [Graph]. In Statista. Retrieved October 06, 2024, from https://www.statista.com/statistics/1493962/e-government-usage-to-access-information-in-belgium/
Statbel. "Most common reasons for not using selected e-government services in Belgium in 2023." Chart. November 21, 2023. Statista. Accessed October 06, 2024. https://www.statista.com/statistics/1493962/e-government-usage-to-access-information-in-belgium/
Statbel. (2023). Most common reasons for not using selected e-government services in Belgium in 2023. Statista. Statista Inc.. Accessed: October 06, 2024. https://www.statista.com/statistics/1493962/e-government-usage-to-access-information-in-belgium/
Statbel. "Most Common Reasons for Not Using Selected E-government Services in Belgium in 2023." Statista, Statista Inc., 21 Nov 2023, https://www.statista.com/statistics/1493962/e-government-usage-to-access-information-in-belgium/
Statbel, Most common reasons for not using selected e-government services in Belgium in 2023 Statista, https://www.statista.com/statistics/1493962/e-government-usage-to-access-information-in-belgium/ (last visited October 06, 2024)
Most common reasons for not using selected e-government services in Belgium in 2023 [Graph], Statbel, November 21, 2023. [Online]. Available: https://www.statista.com/statistics/1493962/e-government-usage-to-access-information-in-belgium/