In 2024, 26 percent of respondents in a global survey mentioned slow connection speed as the most common complaint reported by their users when accessing applications via VPN. This was followed by connection drops, highlighted by nearly 20 percent of respondents.
Most common user complaints when accessing apps via VPN worldwide in 2024
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Zscaler, & Cybersecurity Insiders. (May 7, 2024). Most common user complaints when accessing apps via VPN worldwide in 2024 [Graph]. In Statista. Retrieved February 08, 2025, from https://www.statista.com/statistics/1497595/main-user-complaints-when-accessing-apps-via-vpn-worldwide/?__sso_cookie_checker=failed
Zscaler, und Cybersecurity Insiders. "Most common user complaints when accessing apps via VPN worldwide in 2024." Chart. May 7, 2024. Statista. Accessed February 08, 2025. https://www.statista.com/statistics/1497595/main-user-complaints-when-accessing-apps-via-vpn-worldwide/?__sso_cookie_checker=failed
Zscaler, Cybersecurity Insiders. (2024). Most common user complaints when accessing apps via VPN worldwide in 2024. Statista. Statista Inc.. Accessed: February 08, 2025. https://www.statista.com/statistics/1497595/main-user-complaints-when-accessing-apps-via-vpn-worldwide/?__sso_cookie_checker=failed
Zscaler, and Cybersecurity Insiders. "Most Common User Complaints When Accessing Apps via Vpn Worldwide in 2024." Statista, Statista Inc., 7 May 2024, https://www.statista.com/statistics/1497595/main-user-complaints-when-accessing-apps-via-vpn-worldwide/?__sso_cookie_checker=failed
Zscaler & Cybersecurity Insiders, Most common user complaints when accessing apps via VPN worldwide in 2024 Statista, https://www.statista.com/statistics/1497595/main-user-complaints-when-accessing-apps-via-vpn-worldwide/?__sso_cookie_checker=failed (last visited February 08, 2025)
Most common user complaints when accessing apps via VPN worldwide in 2024 [Graph], Zscaler, & Cybersecurity Insiders, May 7, 2024. [Online]. Available: https://www.statista.com/statistics/1497595/main-user-complaints-when-accessing-apps-via-vpn-worldwide/?__sso_cookie_checker=failed