ACSI - U.S. customer satisfaction with online brokerage as of 2018

U.S. customer satisfaction with internet investment services from 2000 to 2018 (index score)

by M. Szmigiera, last edited Nov 21, 2018
ACSI - U.S. customer satisfaction with online brokerage as of 2018 This timeline shows the customer satisfaction with online brokerage over the years, measured on the American Customer Satisfaction Index (ACSI) scale. In 2018, customer satisfaction with internet brokerage was measured with 79 ACSI points.
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U.S. customer satisfaction with internet investment services from 2000 to 2018 (index score)

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ACSI score (100-point scale)
201879
201779
201680
201576
201482
201380
201278
201176
201078
200978
200874
200779
200678
200576
200475
200376
200273
200169
200072
ACSI score (100-point scale)
201879
201779
201680
201576
201482
201380
201278
201176
201078
200978
200874
200779
200678
200576
200475
200376
200273
200169
200072
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by M. Szmigiera, last edited Nov 21, 2018
This timeline shows the customer satisfaction with online brokerage over the years, measured on the American Customer Satisfaction Index (ACSI) scale. In 2018, customer satisfaction with internet brokerage was measured with 79 ACSI points.
Show more
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