ACSI - eBay customer satisfaction in the U.S. 2000-2023

U.S. customer satisfaction with eBay Inc. from 2000 to 2023

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Release date

March 2023

Region

United States

Survey time period

2000 to 2023

Method of interview

Online survey

Supplementary notes

Data from interviews with approximately 70,000 customers annually are used as inputs into an econometric model to measure satisfaction with more than 200 companies in 44 industries and 10 economic sectors, as well as more than 130 federal government departments, agencies, and websites.

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