Passengers denied boarding by the largest U.S. air carriers 2000-2018

Number of passengers denied boarding by the largest U.S. air carriers from 2000 to 2018, by type (in 1,000s)

Passengers denied boarding by the largest U.S. air carriers 2000-2018 The time line shows the number of passengers denied boarding (voluntary and involuntary) by the largest U.S. air carriers from 2000 to 2018. In 2018, almost 12,000 passengers were denied boarding without their consent by the largest U.S. air carriers. Even though the number of people denied boarding is decreasing, the United passenger fiasco that happened in April 2017 raises questions on how the leading U.S. airlines treat their customers.
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Number of passengers denied boarding by the largest U.S. air carriers from 2000 to 2018, by type (in 1,000s)

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YearVoluntaryInvoluntary
201837012
201734223
201643041
201548744
201441849
201344054
201253959
201157848
201068165
200965167
200862064
200762164
200661955
200555245
200470245
200372742
200280334
200186139
20001,06257
YearVoluntaryInvoluntary
201837012
201734223
201643041
201548744
201441849
201344054
201253959
201157848
201068165
200965167
200862064
200762164
200661955
200555245
200470245
200372742
200280334
200186139
20001,06257
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The time line shows the number of passengers denied boarding (voluntary and involuntary) by the largest U.S. air carriers from 2000 to 2018. In 2018, almost 12,000 passengers were denied boarding without their consent by the largest U.S. air carriers. Even though the number of people denied boarding is decreasing, the United passenger fiasco that happened in April 2017 raises questions on how the leading U.S. airlines treat their customers.
Show more
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