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Global ITO and BPO - Value of industrywide contracts 2012
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Global ITO and BPO - Value of industrywide contracts 2012
Value of industrywide contracts in global ITO and BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
by Statista Research Department,
last edited
Jan 17, 2013
The time line shows the industrywide contract value in global ITO and BPO market from the first quarter of 2008 to the fourth quarter of 2012. In first quarter 2009, industrywide contracts in the global BPO market had a value of 6.9 billion U.S. dollars.
Value of industrywide contracts in global ITO and BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
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by Statista Research Department,
last edited
Jan 17, 2013
The time line shows the industrywide contract value in global ITO and BPO market from the first quarter of 2008 to the fourth quarter of 2012. In first quarter 2009, industrywide contracts in the global BPO market had a value of 6.9 billion U.S. dollars.
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- January 2013
- Region
- Worldwide
- Survey time period
- 1Q '08 to 4Q '12
- Supplementary notes
-
* Contracts with a total contract value over 25 million U.S. dollars.
ITO = information technology outsourcing, BPO = business process outsourcing.
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- January 2013
More information
- Region
- Worldwide
- Survey time period
- 1Q '08 to 4Q '12
- Supplementary notes
-
* Contracts with a total contract value over 25 million U.S. dollars.
ITO = information technology outsourcing, BPO = business process outsourcing.
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Statistics on "Business process outsourcing (BPO) worldwide"
- Industry overview
The most important statistics
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*Global market size of outsourced services 2000-2018
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*Global outsourcing industry revenue by service type 2010-2018
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the business process outsourcing market worldwide 2000-2018
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)Global market size of BPO by segment Q4 2017
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*Contract value of the information technology outsourcing market worldwide 2000-2018
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)Global market size of IT services by segment Q4 2017
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*Size of global outsourced customer experience market 2015-2020
- Geographical distribution
The most important statistics
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*Global outsourcing industry revenue by region 2010-2018
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*Total contract value of the outsourcing market in the Americas 2000-2018
- Breakdown of the global outsourced customer experience market in 2017, by regionGlobal outsourced customer experience market: breakdown by region 2017
- Share of the outsourced facility management market worldwide as of 2019, by region*The outsourced facility management market share by region 2019
- Leading countries in offshore business services worldwide in 2017Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017Most financially attractive countries for offshore business services worldwide 2017
- Leading outsourcing companies
The most important statistics
- Business process outsourcing (BPO) market shares in 2016, by vendorGlobal market shares of BPO vendors 2016
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)Revenue of the leading outsourced customer experience service providers 2017
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)Revenue of ISS World worldwide 2009-2018
- Share of revenue generated by ISS World worldwide in 2017, by business segmentRevenue share of ISS World worldwide by business segment 2017
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)Revenue of Accenture plc worldwide from 2010 to 2018, by business line
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)Revenue of CBRE Group 2009-2018
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)Revenue of Kelly Services worldwide 2007-2018
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)Revenue by business segment of Teleperformance 2016-2018
- Outsourcing services
The most important statistics
- What are your current and future outsourcing strategies for the various business functions?Current and planned business functions which are outsourced worldwide 2018
- Leading drivers for using outsourcing services worldwide in 2016Leading drivers for outsourcing services worldwide 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?Factors which create successful outsourcing experiences for businesses worldwide 2015
- How companies respond to issues with business service providers worldwide in 2016Companies response to issues with business service providers worldwide 2016
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?Major tasks facility managers outsource or utilize in-house staff 2019
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced servicesMost outsourced services in global transportation and logistics industry 2018
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Statistics
- Global BPO - value of industrywide contracts 2012
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- Brazil: total assets of Atento 2013-2016
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- TTEC Holding's revenue 2013-2018
- Services offered by U.S. BPO companies 2011
- TTEC Holding's cost of services 2013-2018
- Propositions offered by BPO service companies to attract/retain clients 2011
- Challenges for BPO service companies 2011
- Contact center BPO service companies competitiveness goals 2011
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Studies
- Business process outsourcing (BPO) worldwide
- IT outsourcing
- Franchising in the U.S.
- Global REFM Outsourcing Pulse Survey 2019
- RiverStar Contact Center BPO Survey Results 2011
- Synnex Annual Report 2018
- Teleperformance Annual Report 2018
- TTEC Annual Report 2018 on Form 10-K
- Global IT-BPO Outsourcing Deals Analysis 2016
- Outsourcing is Dead, Long Live Outsourcing!
- Global IT-BPO Outsourcing Deals Analysis 2015
- Industry 4.0 after the initial hype: where manufacturers are finding value and how they ca...
- Teleperformance Annual Report 2017
- Synnex Annual Report 2017
- TTEC Annual Report 2017 on Form 10-K
Statistics on "Business process outsourcing (BPO) worldwide"
- Global market size of outsourced services from 2000 to 2018 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by service type (in billion U.S. dollars)*
- Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global BPO market size in Q4 2017, by segment (in million U.S. dollars)
- Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2018 (in billion U.S. dollars)*
- Global IT services market size in Q4 2017, by segment (in billion U.S. dollars)
- Global revenue of outsourced customer experience market from 2015 to 2020 (in billion U.S. dollars)*
- Global outsourcing industry revenue from 2010 to 2018, by region (in billion U.S. dollars)*
- Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2018 (in billion U.S. dollars)*
- Breakdown of the global outsourced customer experience market in 2017, by region
- Share of the outsourced facility management market worldwide as of 2019, by region*
- Leading countries in offshore business services worldwide in 2017
- Most financially attractive countries for offshore business services worldwide in 2017
- Business process outsourcing (BPO) market shares in 2016, by vendor
- Leading companies in the outsourced customer experience market in 2017, by revenue (in billion U.S. dollars)
- Revenue of ISS World worldwide from 2009 to 2018 (in billion U.S. dollars)
- Share of revenue generated by ISS World worldwide in 2017, by business segment
- Revenue of Accenture plc worldwide from 2010 to 2018, by business line (in billion U.S. dollars)
- Revenue of CBRE Group from 2009 to 2018 (in billion U.S. dollars)
- Revenue of Kelly Services worldwide from 2007 to 2018 (in billion U.S. dollars)
- Revenue of Teleperformance from 2016 to 2018, by business segment (in million euros)
- What are your current and future outsourcing strategies for the various business functions?
- Leading drivers for using outsourcing services worldwide in 2016
- Which of the following do you consider to be the main drivers of a successful outsourcing experience?
- How companies respond to issues with business service providers worldwide in 2016
- For which of the following tasks/ responsibilities do you outsource or utilize in-house staff?
- Percentage of 3PL users who outsource logistics services as of 2018, ranked by the most frequently outsourced services
- Value of industrywide contracts in the global BPO market from first quarter 2008 to fourth quarter 2012 (in billion U.S. dollars)*
- Net revenue of service provider Atento Brasil from 2013 to 2017 (in billion Brazilian reals)
- Net sales of service provider Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- Sales growth rate of Atento in Brazil from 2013 to 2016
- Key figures on the Business Process Outsourcing (BPO) sector in Mexico as of 2016 and 2018
- Net revenue of Liq Participações in Brazil from 2013 to 2017 (in billion Brazilian reals)
- Total assets of Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- EBITDA of Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- Number of employees of Atento in Brazil from 2013 to 2016
- Leading companies in the Business Process Outsourcing (BPO) sector in Mexico in 2017, by installed capacity (in number of workstations)
- Net income of Atento in Brazil from 2013 to 2016 (in million U.S. dollars)
- Total revenue generated by TTEC Holdings from 2013 to 2018 (in billion U.S. dollars)
- Which contact center BPO services do you provide?
- Total cost of services generated by TTEC Holdings from 2013 to 2018 (in million U.S. dollars)
- Top value propositions offered by contact center BPO service companies to attract and retain clients
- What are the biggest challenges for you as contact center BPO providers?*
- What are the contact center goals to make your company more competitive in the contact center BPO space?
- Operating expenses of Teleperformance from 2016 to 2018 (in million euros)*
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