The Americas is Salesforce’s largest regional market, bringing in about 18 billion U.S. dollars for the software company in its 2022 fiscal year ending in January 2022. The overall revenue in that year reached 26.49 billion U.S. dollars, a record high. Subscription and support is Salesforce’s most prolific business division – sales in this segment contributed 25 billion U.S. dollars to its overall revenue.
Salesforce: a top CRM and SaaS player
A cloud-based software company known for its wide range of customer-relationship management (CRM) offerings, Salesforce is one of the largest software and programming companies worldwide. Over the years, its leading position in the CRM software market has strengthened – its market share in 2020 came to 19.5 percent, more than four times the market presence of runner-up SAP. In the global public cloud SaaS market, Salesforce overtook Microsoft in 2019, and had a 9.3 percent share in 2020.
Salesforce's cloud offerings
Salesforce's cloud offerings are divided into the following categories: sales, service, marketing and commerce, as well as platform and other, which includes their Customer 360 PaaS solution and integration, analytics, and productivity offerings. Services and sales are the largest segments, with each bringing in about 6 billion U.S. dollars in fiscal year 2022. Platform and other subsegments brought in over four billion U.S. dollars in the same fiscal year, while the marketing and commerce subsegment contributed to just under four billion U.S. dollars.
Salesforce.com's revenue from 2009 to 2022, by region
(in million U.S. dollars)
Salesforce's fiscal year begins on 1 February of the previous year and runs until 31 January; for example, the 2012 fiscal year ended on 31 January 2012.
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Salesforce.com. (March 11, 2022). Salesforce.com's revenue from 2009 to 2022, by region (in million U.S. dollars) [Graph]. In Statista. Retrieved June 26, 2022, from https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/
Salesforce.com. "Salesforce.com's revenue from 2009 to 2022, by region (in million U.S. dollars)." Chart. March 11, 2022. Statista. Accessed June 26, 2022. https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/
Salesforce.com. (2022). Salesforce.com's revenue from 2009 to 2022, by region (in million U.S. dollars). Statista. Statista Inc.. Accessed: June 26, 2022. https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/
Salesforce.com. "Salesforce.Com's Revenue from 2009 to 2022, by Region (in Million U.S. Dollars)." Statista, Statista Inc., 11 Mar 2022, https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/
Salesforce.com, Salesforce.com's revenue from 2009 to 2022, by region (in million U.S. dollars) Statista, https://www.statista.com/statistics/211645/total-revenues-of-salesforce-since-2009-by-region/ (last visited June 26, 2022)