Revenue of Salesforce by region worldwide 2009-2020

The Americas is Salesforce’s largest regional market, bringing in about 12.05 billion U.S. dollars for the software company in its 2020 fiscal year ending in January 20120. The overall revenue in that year reached 17.1 billion U.S. dollars, a record high. Subscription and support is Salesforce’s most prolific business division – sales in this segment contributed 16.04 billion U.S. dollars to its overall revenue., Inc.

A cloud-based software company known for its wide range of customer-relationship management (CRM) offerings, Salesforce is one of the largest software and programming companies worldwide. Over the years, its leading position in the CRM software market has strengthened – its market share in 2018 came to 19.5 percent, more than ten percent more than the runner-up SAP. In the global cloud SaaS market, Salesforce trailed only after Microsoft in 2017. As of the second quarter of fiscal year 2018, the company had around 1,600 customers that bought at least one million U.S. dollars’ worth of their services and products annually; among them, 24 are 20-million-dollar plus customers.'s revenue from 2009 to 2020, by region

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Release date

February 2020



Survey time period

2009 to 2020

Supplementary notes

Salesforce's fiscal year begins on 1 February of the previous year and runs until 31 January; for example, the 2012 fiscal year ended on 31 January 2012.

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