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U.S. consumers' reasons to spend extra for excellent customer service 2012

Why would you be willing to spend more with a company that provides excellent customer service?

U.S. consumers' reasons to spend extra for excellent customer service 2012 This survey details consumers' reasons for spending more with companies that provide excellent customer service in 2012. Some 25 percent of respondents say they would do so because they place a high value on high-qualitity customer service.
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Why would you be willing to spend more with a company that provides excellent customer service?

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This survey details consumers' reasons for spending more with companies that provide excellent customer service in 2012. Some 25 percent of respondents say they would do so because they place a high value on high-qualitity customer service.
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