This survey details U.S. consumers' reasons for not spending more with companies that provide excellent customer service in 2012. Some 25 percent of respondents say they cannot afford to do so.
Why would you not be willing to spend more with a company that provides excellent customer service?
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American Express. (May 2, 2012). Why would you not be willing to spend more with a company that provides excellent customer service? [Graph]. In Statista. Retrieved May 19, 2022, from https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. "Why would you not be willing to spend more with a company that provides excellent customer service?." Chart. May 2, 2012. Statista. Accessed May 19, 2022. https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. (2012). Why would you not be willing to spend more with a company that provides excellent customer service?. Statista. Statista Inc.. Accessed: May 19, 2022. https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. "Why Would You Not Be Willing to Spend More with a Company That Provides Excellent Customer Service?." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express, Why would you not be willing to spend more with a company that provides excellent customer service? Statista, https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/ (last visited May 19, 2022)