This survey details U.S. consumers' reasons for not spending more with companies that provide excellent customer service in 2012. Some 25 percent of respondents say they cannot afford to do so.
Why would you not be willing to spend more with a company that provides excellent customer service?
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 USD $39 USD / Month *
in the first 12 months
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Statistics on Cost of living in the U.S.
Overview
3
Annual consumer expenditures
8
- Basic Statistic U.S. annual consumer expenditures 1990-2021
- Basic Statistic U.S. annual percent change in consumer expenditure 1990-2021
- Basic Statistic U.S. change in annual consumer expenditures 2021, by type
- Basic Statistic U.S. average annual consumer spending 2021, by region
- Premium Statistic U.S. consumer expenditure 2021, by race
- Premium Statistic U.S. annual household expenditures 2021, by generation
- Basic Statistic U.S. annual consumer spending 2021, by income quintiles
- Basic Statistic U.S. annual consumer spending 2021, by household composition
Consumer expenditure in detail
6
- Basic Statistic Gross rent as a share of household income in the U.S. 2020
- Basic Statistic Energy consumer price index in the U.S. 2008-2021
- Premium Statistic U.S. household food expenditure on average 2000-2021
- Premium Statistic At-home food spending of households in the U.S. by category 2021
- Premium Statistic Share of at-home food spending of households in the U.S. by category 2021
- Basic Statistic Average Consumer Price Index for apparel expenditure in the U.S. 2009-2021
Price development
4
Further related statistics
13
- U.S. willingness to spend extra for excellent customer service 2012
- U.S. consumers' reasons to spend extra for excellent customer service 2012
- U.S. lost sales due to poor customer service experiences 2012
- Consumer spending on services in Poland 2008-2021
- Consumer spending in Brazil 2013 to 2018, per capita
- Private consumption expenditure in Vietnam 2013-2021
- Total consumer spending in Mexico 2013 to 2018
- Distribution of U.S. consumers in 2017, by how much they spend on coffee per week
- Total consumer and business expenditure in Africa 2015-2030
- Household consumer perception on non-essential spending in India 2016-2020
- Amount U.S. adults spend on coffee per week in 2017, by gender
- Weekly consumer spending change in home supply warehouse stores in the U.S. 2021
- Wholesale and retail business combination South Korea 2017-2019
Further Content: You might find this interesting as well
Statistics
- U.S. willingness to spend extra for excellent customer service 2012
- U.S. consumers' reasons to spend extra for excellent customer service 2012
- U.S. lost sales due to poor customer service experiences 2012
- Consumer spending on services in Poland 2008-2021
- Consumer spending in Brazil 2013 to 2018, per capita
- Private consumption expenditure in Vietnam 2013-2021
- Total consumer spending in Mexico 2013 to 2018
- Distribution of U.S. consumers in 2017, by how much they spend on coffee per week
- Total consumer and business expenditure in Africa 2015-2030
- Household consumer perception on non-essential spending in India 2016-2020
- Amount U.S. adults spend on coffee per week in 2017, by gender
- Weekly consumer spending change in home supply warehouse stores in the U.S. 2021
- Wholesale and retail business combination South Korea 2017-2019
American Express. (May 2, 2012). Why would you not be willing to spend more with a company that provides excellent customer service? [Graph]. In Statista. Retrieved March 21, 2023, from https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. "Why would you not be willing to spend more with a company that provides excellent customer service?." Chart. May 2, 2012. Statista. Accessed March 21, 2023. https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. (2012). Why would you not be willing to spend more with a company that provides excellent customer service?. Statista. Statista Inc.. Accessed: March 21, 2023. https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. "Why Would You Not Be Willing to Spend More with a Company That Provides Excellent Customer Service?." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express, Why would you not be willing to spend more with a company that provides excellent customer service? Statista, https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/ (last visited March 21, 2023)
Why would you not be willing to spend more with a company that provides excellent customer service? [Graph], American Express, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/