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U.S. consumers' angry reactions to customer service professionals 2012
Which of the following have you done when you lost your temper with a customer service professional?
This survey details the reactions of U.S. consumers who had lost their temper with a customer service professional in the past year. 40 percent of respondents threatened to switch to a competitor in this situation.
Which of the following have you done when you lost your temper with a customer service professional?
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Description
Source
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- Release date
- May 2012
- Region
- United States
- Survey time period
- February 22. - 29., 2012
- Number of respondents
- 350 respondents
- Age group
- 8-19 years
- Special properties
- Respondents who have lost their temper in the past year
- Method of interview
- Face-to-face interview
Source
- Show sources information
- Show publisher information
- Release date
- May 2012
More information
- Region
- United States
- Survey time period
- February 22. - 29., 2012
- Number of respondents
- 350 respondents
- Age group
- 8-19 years
- Special properties
- Respondents who have lost their temper in the past year
- Method of interview
- Face-to-face interview
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