U.S. customer service issues that provoke a switch to another company 2012

Which of the following customer service issues would be most likely to influence you to switch brands or companies?

by Statista Research Department, last edited May 2, 2012
U.S. customer service issues that provoke a switch to another company 2012 This survey shows the customer service issues that would influence U.S. consumers to switch to another brand or company. Some 33 percent of respondents stated that rude or unresponsive customer service representatives would influence their decision in this way.
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Which of the following customer service issues would be most likely to influence you to switch brands or companies?

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