U.S. consumers' usage of social media to get a customer service response 2012

In the past year, have you utilized social media to get a customer service response?

by Statista Research Department, last edited May 2, 2012
U.S. consumers' usage of social media to get a customer service response 2012 This survey shows U.S. consumers' usage of social media to get a customer service response in the past year. 17 percent of respondents said that they had used social media for this purpose.
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In the past year, have you utilized social media to get a customer service response?

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Percentage of respondents
Yes17%
No83%
Percentage of respondents
Yes17%
No83%
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by Statista Research Department, last edited May 2, 2012
This survey shows U.S. consumers' usage of social media to get a customer service response in the past year. 17 percent of respondents said that they had used social media for this purpose.
Show more
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